Delivery Times

www.discountfootballkits.com, are committed to providing an exceptional service and under normal circumstances all stock items will be delivered as promised. Our in stock football kits can also be delivered within 24-48 hours. We may be able to personalise our in stock football kits and delivery them to you within 48 hours. Express order charges will apply. We are able to offer same day delivery of kits by courier (Extra delivery charges will apply) or you are able to collect, express charges will apply. Delays on orders may occur from time to time, which are out of our control. We accept no responsibility for any delays that occur by carrier. We will not be liable for compensation for any reason whatsoever.

Free Promotional Offers

Discountfootballkits.com may at certain times offer promotional offers with some of our Nike, Adidas, Stanno and Prostar football products, these offers are only available at the time of purchase. These offers are not available in conjunction with Price Buster, or any other special prices offers.

Customer Returns

www.discountfootballkits.com  a discount UK supplier to Businesses, Football Clubs, Local Authorities, Universities, HM Forces, Schools and Colleges. All orders placed with our company are accepted on the basis that you are business customer. We accept that if you don’t provide a company name that you are a sole trader and we supply you solely on a business to business relationship basis. We never recommend garment sizes to customers, some manufacturer’s state suggested ages/sizes, but you will appreciate that children of the same age are not the same size. We are a specialist discount supplier and as such have to charge for all returns and cancellations to cover our administration charges. We are unable to accept any personalised goods for return. We are also unable to accept any return of any Prostar football shirt which has been altered to a short sleeved variant, this is a customer special order and not a standard stock item.

You must inform us within 48 hours of receipt of your order. We will confirm to you if we are able to accept a return based on our returns policy. If we agree to the return, we will issue a return authorisation number and the procedure for the returns. Failure to comply with our returns policy will result in your return been refused and any costs will be your sole responsibility.

Please read below to understand our returns policy.

Incorrectly Ordered Garments/Sizes/Colours/Quantities

We are an internet based company and all orders should be confirmed in writing. Any orders placed by telephone are entirely at the customer’s risk. We rely on the customer to order the correct Garments, Sizes, Colours and Quantities.

 If www.discountfootballkits.com supplied your order correctly, we will not accept any costs incurred in exchanging products. All costs, including a restocking charge and delivery charges will be the responsibility of the customer. www.discountfootballkits.com should be notified in writing within 48 hours of receipt of any items you would like to return. We will not accept any liability after this time.

All goods that are accepted for return must be complete and in an unused condition, the product must be in a resaleable condition and in the original undamaged packaging within 7 working days of receiving our return authorisation number. The customer must advise in writing where they would like to return goods, this must be done within 48 hours of receipt of your order.

Please send to Unit 15, Spitfire Road, Spitfire Park, Birmingham, West Midlands B24 9PR or email to: info@discountfootballkits.com or fax to 08456 49 1966

You are unable to return any personalised goods for return.

Collections from our premises.
If an order is collected from our premises then it is the responsibility of the person collecting to ensure that all goods are present and correct at the time of collection, any shortages or errors with the order must be notified and confirmed in writing within 48 hours of collection. Any return costs associated with collected orders are the responsibility of the customer.

Cancellation of Orders.

When you have placed your order with www.discountfootballkits.com and then subsequently decide you wish to cancel the order, provided we have not personalised your order, you are able to cancel but you will be liable for a cancellation fee. The cancellation fee covers our administration costs and print preparation charges. If the order has been despatched, the customer will be responsible for the return costs. You will need to confirm in writing that you wish to cancel you order, this needs to be done in writing either by Post, Fax or email. We will not accept cancellation of your until such time as we receive confirmation in writing.

Please send to Unit 15, Spitfire Road, Spitfire Park, Birmingham, West Midlands B24 9PR or email to: info@discountfootballkits.com or fax to 08456 49 1966

You are unable to cancel your order if the goods have been personalised.

Clearance Items.

The company operates a strict “No Returns Policy” on clearance goods.

Returns Costs.

Where you have confirmed in writing and we have agreed to accept a return, you the customer will be liable for all costs incurred in returning the items to us and accept that you are liable for all administration and restocking costs involved. The costs will vary based on brand and items agreed for return and this will be confirmed to you when we confirm your returns authorisation number.

Shortages.

If you receive an order and you believe they may be a shortage. Please ensure you take all of items out of the box, and go through each item separately to ensure that items haven’t stuck together or items haven’t slipped inside another item of your order. You should advise us in writing of all shortages within 24 hours of receipt, failure to do so and we will be unable to accept your claim.

Please note www.discountfootballkits.com weight check all orders that leave our premises, so we are able to check to ensure the order was despatched complete. As part of your claim you may be required to report theft from the box to the police and then supply to us the crime number, police station and officer dealing with the crime. All suspected fraudulent claims for shortages will be reported by us to the Police for further investigation. We reserve the right to pass all of your details to the Police authorities, in all instances where we believe a crime may have been committed. We have introduced this procedure due to a number of fraudulent claims. The police have prosecuted those who have made fraudulent claims.

Customer Samples

All samples supplied by discountfootballkits.com are fully refundable (except for postage and packing charges) provided the following is strictly adhered to;

1. All samples to be returned within 10 days.
2. All samples to be returned in their original condition.
3. All samples to be returned with all tags and packaging complete.
4. All samples to be returned in a saleable condition.

If you were return samples that do not adhere to the above strict re saleable guide lines, we will refuse a refund. If you require the goods to be returned to you, you will be liable to pay for administration and return delivery charges. These will be communicated to you based on the individual situation and quantity of goods.

About Us.

www.discountfootballkits.com, one of the UK’s longest established specialist discount suppliers of Branded football kits, Accessories and Footballs. We aim to offer the best possible prices with a fast and efficient supply of orders, subject to stock availability. We have been appointed Premier Dealer of the Year for Stanno and Platinum Dealer of the Year by Prostar. In addition we are one of the largest suppliers of Adidas and Nike football team wear in the UK.

Delivery Charges

The company charges for all deliveries. All orders require a signature; the courier will make three attempts to deliver your goods. If you are not available to sign for the order and the goods are returned to us, you will be recharged for another delivery. We cannot be held responsible for delays in delivery due to circumstances beyond our control.

Order value up to £50.00 = shipping cost £7.95 inc vat to a UK mainland address

Order value up to £250.00 = shipping costs £9.95 inc vat to a UK mainland address

Order value up to £500.00 = shipping address £14.95 inc vat to a UK mainland address

Order value up to £750.00 = shipping address £19.95 inc vat to a UK mainland address

Order value up to £1,000.00 = shipping address £24.95 inc vat to a uk mainland address

Order value up to £2,000.00 = shipping address £34.95 inc vat to a uk mainland address

Order value up to £3,000.00 = shipping address £44.95 inc vat to a uk mainland address

Order value over £3,000.01 = shipping address £54.95 inc vat to a uk mainland address

Delivery prices are based on a UK Mainland address only, excluding BFPO, Channel Islands, Northern Ireland, All Isles and outer Hebrides. Some scottish locations may require an additional delivery charge, you will be notified once you have placed your order, or alternatively contact us prior to placing your order.

Please note that once we dispatch your order from our warehouse, it is then your responsibility to ensure that someone is present to sign for the parcel. If your order is then returned to us by the courier due to either an inccorect address supplied or that no one was available to sign for the parcel then we will need to receive a further payment for the same amount of paid delivery at time of the original order. Please note that if you have used a promotional code and received free delivery, then a charge will need to be taken before we will resend your order.

All customers with a delivery address outside of the UK mainland, please telephone us for shipping costs to your address.

Conditions of Sale
Every effort is made to ensure goods bought from www.discountfootballkits.com, are of excellent manufacturing quality. Should there be an issue with quality then Discount football kits reserve the right to return the item to the original manufacturer for inspection before deciding on relevant action.
If our courier of parcels is unable to start or continue with carriage of the shipper's package for a reason beyond its control, we will not be in breach of our agreement with the receiver, but will take all steps that are reasonably practicable in the circumstances to commence or continue the carriage.
We reserve the right not to accept any order until full payment has been made by the customer either by cheque where payment will be deemed to have been made when a cheque has been received and funds cleared to our bank account or by a credit card when payment has been successfully authorised by the credit card company. The company will then accept that a contract has occurred and we will endeavour to meet all agreed delivery schedules. Delays at times may be unavoidable due to conditions out of our control by third party suppliers such as Nike, Prostar, Stanno, Adidas and all other smaller suppliers to our company. www.DiscountFootballKits.com, reserve the right to cancel your order in either full or part at any time and return any payment applicable against any cancellation.

All goods shipped to countries outside of the UK where import duty may be applicable are the sole responsibility of the customer. Vesey UK will not advise or pay any of these associated costs.

 

www.discountfootballkits.com, is a web based trading site exclusively owned by Vesey, 15 Spitfire Road, Erdington, Birmingham, B24 9PR, West Midlands, United Kingdom.

Printing
We will use our best endeavours to obtain the closest possible match to files/artwork submitted to www.discountfootballkits.com , however we cannot accept any responsibility for any variation in colour of the finished print, due to the heat application of digital printing to the garment, shade variants may occur when printing on to different colour garments. Any file/artwork submitted to Discount Football Kits that you have supplied which requires exact pantone colours will be printed as near as the printing process allows.
www.discountfootballkits.com, accept no liability in the finished digital colour print.

Registration
By entering into a transaction/quotation or registering an account you agree and confirm to be bound to the terms and conditions displayed on this website.

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to manage your account including any quotes or orders and second, to provide you with the best possible service.

We will give you the chance to refuse any marketing email from us which can be found on the footer of any of our email marketing.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address

We will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. "cookies" are required to store such information as your shopping basket, so disabling these will prevent you from interacting with the website.

“We might collect and use information about your computer (such as your IP address, operating system and browser type) for system administration and reporting (including, where relevant, reporting aggregate information to third parties such as our advertisers). This information that we collect is statistical data about your browsing history but does not identify any individual. For the same reasons, we may collect information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service.

Essential Cookies

Some of the cookies we use are to enable essential parts of our site to operate and have already been set. For example, we use essential cookies to maintain the contents of your shopping basket.

Google Analytics Cookies

We also use cookies on our site for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors.

Refusing or Deleting Cookies

You may refuse or delete cookies by activating the setting on your browser which allows you to refuse or delete the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site.

You may opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.

If you have any questions/comments about privacy, you should contact us using the details provided on the contact us page.